You ask, we answer

You ask, we answer. Here’s everything you need to know about Valle di Assisi Estate.

Where is the Valle di Assisi Hotel Country Resort & SPA located?

Our estate is situated at 116 Via San Bernardino da Siena, in Santa Maria degli Angeli, in a strategic location nestled in the countryside, a 10-minute drive from the historic centre of Assisi.

Do you offer a shuttle service to and from Assisi railway station?

Valle di Assisi does not offer a private shuttle service. If you are travelling by train, you can easily reach the hotel by taking a taxi directly from Assisi railway station. If you wish, our reception staff will be happy to book one for you.

What are the check-in and check-out times?

Rooms are available for check-in from 3.00 pm, whilst check-out must take place by 11.00 am on the day of departure.

What is included in the price of your stay?

Your stay always includes Wi-Fi access, private outdoor parking with use of electric car charging points, use of bicycles within our estate, access to the seasonal outdoor swimming pools, and use of the gym, tennis courts, padel courts and five-a-side football pitches, subject to booking a time slot. Access to the spa and other specific services is included only in certain rates or packages.

Where can I park my car? Do you have any covered parking spaces?

You can park free of charge in the property’s private outdoor car parks, which are located both near the hotel – with its restaurant and spa – and near the apartments. Please note that we do not have an indoor car park.

What activities are available on and around the estate?

You’ll be spoilt for choice! You can work out in our fully-equipped gym, hire an e-bike to explore the surrounding area, book cookery classes (advance booking required), book a cycling tour with our BikeManager (advance booking required) or play sport on our padel, tennis and five-a-side football courts. Tennis lessons can also be booked. For relaxation, spa treatments await you, whilst in the surrounding area you can go on excursions and cultural visits to the lovely Umbrian villages. 

Is there a laundry service available?

Yes, we offer a laundry service for our guests during their stay. Items will be returned within 24 hours (excluding Saturdays and Sundays).

What sports facilities are available and how do you book them?

On our 80-hectare estate, we offer free use of bicycles and access to the tennis, padel and five-a-side football courts, subject to booking a time slot. You can also book private tennis lessons for adults and children.

Does the hotel have a gym?

Yes, guests have access to a well-equipped gym with cardio and strength training equipment. 

Does the venue take part in LGBTQ+ inclusive hospitality programmes?

Yes, we are a verified establishment and are proud to display the ‘Proud Certified’ badge, guaranteeing all travellers a welcoming, safe and inclusive stay.

What are the most suitable accommodation options for large families?

We offer spacious family suites within the hotel and comfortable apartments at the Country Resort (such as the Deluxe three-room apartments and the Duplexes), which are ideal for comfortably accommodating groups and families of up to 6 people. And, of course, there is the Villa, which can accommodate up to 10 people in 5 bedrooms with 5 bathrooms.

Are there any play areas for young children?

Yes, we have outdoor play areas and a small indoor playroom. The play areas are completely free of charge.

Do you have a Baby Club or entertainment programme for young children?

Whilst there is no formal Baby Club or continuous entertainment programme, the resort is perfectly equipped to cater for families. We offer a private babysitting service on request and by prior booking, outdoor play areas, an indoor playroom and the option to book tennis lessons for children. Furthermore, to ensure maximum comfort in your room, we provide cots and bed rails.

How does the catering service and baby food provision work?

We take great care of our younger guests: in the restaurant, we offer special menus and prepare baby food on request.

Are children allowed in the SPA?

Yes, children aged 0 to 12 and teenagers up to the age of 15 are welcome to use the Family SPA area within our Social SPA during the designated time frames.

Are there any golf lessons for children?

No, we do not currently offer any golf lessons, either for adults or for children.

Is the outdoor swimming pool heated?

The outdoor swimming pool is open seasonally and is unheated. Access is restricted exclusively to guests staying at the Hotel and the Country Resort; external guests are not permitted entry.

Can you use the outdoor swimming pool without staying overnight?

No, access is restricted exclusively to guests staying at the Hotel and the Country Resort; external guests are not permitted entry.

Do you offer any special holiday packages?

Yes, we always offer special deals for New Year’s Eve, Christmas, Easter and the main long weekends of the year. These special packages often include traditional festive lunches, a New Year’s Eve dinner or tastings of the wine and organic extra virgin olive oil produced directly on our estate. You can check the ‘Offers’ section on our website or contact reception at info@vallediassisi.com

Is it possible to contact Reception via WhatsApp?

Yes, that is possible. The number to contact Reception via WhatsApp is +393357906245.

If, on the other hand, you would like to contact the spa, please dial this number: +39 328 775 9228.

Pet-Friendly Accommodation

Are dogs and other pets allowed in all room types?

We are happy to welcome dogs and other pets, but to ensure the comfort of all guests, they are only permitted in the hotel’s Classic Rooms and within all the apartments and country suites at the country resort.

What is the charge for pets staying at the hotel?

A compulsory surcharge of 30 euros is required for the entire stay, to cover the cost of a thorough clean and final sanitisation of the room. Dogs are welcome in the breakfast room (provided they remain outside the buffet area) and at the Recanto restaurant. Please note that if your dog is left alone in the room, the staff will not be able to carry out the daily cleaning service. A dog-sitting service can be booked on request and for a fee.

In which areas are pets allowed?

At Valle di Assisi, pets are welcome; the hotel offers specific accommodation options (Classic rooms, apartments and Country Suites) for guests travelling with pets.
Four-legged friends are allowed in the restaurant and breakfast room alongside their owners; they must remain close to their owners and must not enter the buffet area.
Dogs are permitted in the poolside areas and the surrounding garden. You can relax on the sun loungers whilst keeping your dog close by on the lawn. Naturally, for hygiene reasons, pets are not permitted to enter the swimming pools directly.

Restaurant

Is the restaurant open for lunch?

We are not always open for lunch. The Recanto Restaurant is open every day for dinner and, on request, for lunch as well. We recommend that you check our opening times and book in advance to secure a table. Booking is always required. 

What time is dinner?

Recanto Restaurant welcomes you for dinner from 7.30 pm to 9.30 pm (last admission to the dining room). As we receive a high volume of bookings, reservations are essential. 

Is the restaurant open to people who aren’t staying at the hotel?

Absolutely! The Recanto Restaurant is also open to non-residents. Whether it’s for a special dinner or to round off a relaxing day, we’ll be delighted to welcome you. Due to high demand, please note that bookings are always required. 

Where can I have a look at the menu?

You can discover all the dishes on our seasonal menu by visiting the ‘Flavours’ section of this website.

Do you offer vegetarian, vegan or allergy-friendly options (gluten-free/lactose-free)?

Absolutely! At Valle di Assisi, we’re happy to cater for all dietary preferences and requirements. Whether it’s breakfast or the menu at the Recanto Restaurant, you’ll always find vegan, vegetarian, lactose-free and gluten-free options. If you let us know when you book, we’ll be able to look after you even better.

SPA and Wellness Centre

What are the SPA’s opening hours?

We like to make sure there’s something special for everyone! Here are our opening hours:
Adults Only
Monday – Friday: 5.00 pm to 8.00 pm
Saturday, Sunday and public holidays: 11.00 am to 2.00 pm and 5.00 pm to 8.00 pm
For Adults and Families with children
Monday – Friday: 2.00 pm to 8.00 pm; 
Saturday, Sunday and public holidays: 9.00 am to 8.00 pm.
For families with children:
Monday – Friday: 2.00 pm to 5.00 pm
Saturdays, Sundays and public holidays: from 09:00 to 11:00 and from 14:00 to 17:00.

How can I book and contact the spa?

Advance booking is essential. You can call us or message us on WhatsApp on +393287759228, ring us on 075 8044580 or send an email to spa@vallediassisi.com.

What is the difference between the Social SPA and the Private SPA programmes?

The Social SPA programme lasts 3 hours and includes access to our entire 700 m² wellness area (indoor pool with neck waterfall, two whirlpool baths, Finnish sauna, Turkish bath, salt relaxation room, mindfulness meditation room, Kneipp sensory and vertical showers, ice fountain, aromatherapy and chromotherapy).
The Private SPA, on the other hand, lasts 2 hours and offers you a completely private area with a Turkish bath, Hammam Ritual, sauna, water paradise, cold water cascade and scented whirlpool. It also includes sweet pastries, herbal teas and access to the Social area.

Can I use the SPA even if I’m not staying at the hotel? How much does it cost?

Of course! The SPA is also open to non-residents through our Day SPA package. To find out about all our treatments (rituals, programmes, massages) and their prices, please have a look at our brochure.

What should I bring from home? Are a towel and a bathrobe included?

You don’t need to think about a single thing! When you arrive, we’ll give you our ‘Warm Embrace’ Kit, which includes a soft bathrobe, flip-flops and a shower cap, so you can enjoy the experience in total comfort.

Do you offer relaxing couples’ massages?

Yes, of course! It’s one of the most popular treatments at our SPA. Here too, you’ll need to book in advance to choose your preferred time.

What is the Head SPA treatment and where can I find information on it?

This is a brand-new, exclusive treatment designed to promote the wellbeing and deep care of your hair and scalp. You can find all the details on the page dedicated to HeadSPA

I’d like to give a gift voucher (for a stay, spa or wellness centre) – how does it work?

It’s a brilliant gift idea! You can design a tailor-made voucher combining wellness programmes, couples’ massages, stays in our Wellness Suites and gourmet experiences featuring wine and organic extra virgin olive oil from our estate. You can conveniently receive the digital Gift Voucher online or pop in to collect our exclusive wooden Gift Card. Take a look at the ‘Gift Valle di Assisi’ section.

What are the prices for the SPA only?

In the section dedicated to our brochure, you can discover all our rituals, massages and treatment programmes – which are also available as day spa treatments – along with their prices
Please note that advance booking is compulsory. You can contact the spa directly 
Tel: +39 075 8044580 
Tel and WhatsApp: +39 328 775 9228 
Email: spa@vallediassisi.com. 

Events & Groups

I’d like to organise a birthday party or a private event at your venue – who should I contact?

Valle di Assisi is the perfect venue for celebrating special occasions such as birthdays, christenings, First Communions, Confirmations, graduations, weddings and many other events. To receive a tailor-made proposal and a personalised quote, please email eventi@vallediassisi.com. Our colleague Martina will get back to you as soon as possible with our ideas and suggestions.

Is it possible to organise a wedding at the resort? What services do you offer?

Absolutely, we are a wedding resort specialising in unique, personalised receptions. We offer stunning indoor and outdoor venues set amongst vineyards and olive groves, banquet halls capable of accommodating up to 1,000 guests, personalised menus featuring wines from our own cellar, and the wedding cake included. The bride and groom and their guests can also enjoy the bridal suite, accommodation in apartments or rooms, and exclusive access to the spa.

Does the venue accept bookings for large groups or corporate events?

Of course, our estate is happy to accommodate group bookings. To enable us to draw up a quote that is tailored to your needs, please email us at info@vallediassisi.com, stating the dates of your stay, the number of guests and the services required.

Do you have conference rooms available for conferences, business meetings and team-building events?

Yes, Valle di Assisi is home to one of the largest conference centres in Umbria. We offer 10 meeting rooms with natural light, able to accommodate between 15 and 1,000 people in a single room. The venues are ideal for seminars, conventions or team-building activities, with access to spacious outdoor areas, sports pitches, swimming pools and technical support for audiovisual equipment and teleconferencing.

Working at Valle di Assisi

Can I apply for a job at your company?

Valutiamo sempre con molto interesse nuove candidature e profili professionali. Se desideri unirti al nostro team, puoi inviare il tuo curriculum vitae direttamente a info@vallediassisi.com.